Prospects are not just being influenced by the way they are treated by other contractors, but by other companies in completely different industries. Can’t see video, click here.
Customer Service For Contractors Means More Than Just Your Industry
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With the same idea in mind, think back to a customer experience that drove you nuts. Identify what part(s) of the process made you mad and then make sure you are not doing the same thing to your customers.
And to add to that Sam….always check your mood at the door! Good stuff, thanks for commenting!