Why anyone would use a pay service for reviews in 2011 is beyond me. And why would any contractor use a service whose whole reason for being is to rip them instead of finding leads for contractors? Face it, more people use Angie’s List to bitch than they do to praise. In the final analysis,…
We all know we need to treat customers well, but there is no manual or blueprint that tells us how to do it properly. Unfortunately for many a contractor, the treatment of customers is left to each individual’s interpretation. Some think showing up on time while bidding the cheapest price is good customer service, while…
I don’t care what trade you are in. I don’t care if you are one-man band or a team of 50; you are in sales first and a contractor second. If you don’t agree with me, just ask yourself how many days you could live on just building stuff without selling it to someone –…