We all know we need to treat customers well, but there is no manual or blueprint that tells us how to do it properly. Unfortunately for many a contractor, the treatment of customers is left to each individual’s interpretation. Some think showing up on time while bidding the cheapest price is good customer service, while…
I talk to contractors everyday who can tell me everything there is to know about their best customer. But as the conversation moves along, there is one aspect of their market that I always educate them on because they never seem to focus on this type of client or customer… New Movers New movers represent…